We want you to love what you ordered! But if something\u2019s not quite right, we’re here to help.<\/p>\n\n\n\n
How to Request a Return or Exchange<\/strong> We want you to love what you ordered! But if something\u2019s not quite right, we’re here to help. How to Request a Return or ExchangeTo initiate a return or exchange, please contact us at sam@lovonova.com within 14 days of receiving your order. Let us know your order number and the reason for the return or…<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"class_list":["post-6207","page","type-page","status-publish","hentry"],"yoast_head":"\n
To initiate a return or exchange, please contact us at sam@lovonova.com<\/strong> within 14 days<\/strong> of receiving your order. Let us know your order number and the reason for the return or exchange. We\u2019ll get back to you with the next steps.
Conditions for Returns & Exchanges<\/strong>
We accept returns or exchanges if:
– The request is made within 14 days of delivery.
– The items are unused<\/strong>, undamaged<\/strong>, and in original condition<\/strong> (including packaging).
– You have contacted us before sending the items back.
Refunds<\/strong>
– If the returned items meet the above conditions, we\u2019ll issue a full refund<\/strong> to your original payment method.
– If the items are returned used or damaged<\/strong>, a partial refund<\/strong> will be issued based on the condition of the items.
– Refunds will be processed once the returned items are received and inspected.
Exclusions<\/strong>
– Custom or personalized items are non-refundable<\/strong>, unless they arrive damaged or defective.
Shipping Costs<\/strong>
– Original shipping costs are non-refundable<\/strong>.
– Return shipping is the responsibility of the customer, unless the return is due to an error on our part.<\/p>","protected":false},"excerpt":{"rendered":"